Do you want a safe, compliant and efficient field service team?

Informed can transform the way you run your field service business by enabling clear two-way communication between the office and workers in the field. Informed can make sure your staff are safe, compliant and efficient by putting their existing smartphones and tablets to good use – say goodbye to disparate WhatsApp groups and email ping-pong!

Empower the business

Business users can create and modify field applications using our drag-and-drop web portal. Office users can create any application such as Health & Safety Assessments, Job Surveys, Vehicle Checks, Toolbox Talks, Quotes and Timesheets. These apps can include photos, signatures, barcodes and our powerful Rules Engine, which makes it really simple for field users to only enter the data relevant to their situation.

Field workers simply download the Android or iOS apps to start work immediately. The app works offline, can provide access to previously completed jobs and has full Preview functionality to make sure data is accurate before sending it back to head office. Users can also start a job on a smartphone, save it as a draft and then complete it in the office on their PC using our WebApp.

Office staff can monitor data coming in from the field in real-time using our Web Portal, and can quickly extract and analyse data. We can also provide custom Dashboards to easily monitor KPIs and exceptions.

Plug into your corporate systems

Informed can easily plug into your systems such as SharePoint, Dynamics and SalesForce.com using our 1-click integration. This means your field workers have instant access to your job data, customer details and any other lists such as part numbers or fleet details. Completed records are safely stored in your corporate systems.

Keeping you 100% compliant

Using Informed, you can send out instant Push Notifications to your mobile workers alerting them to anything – perhaps a Health & Safety policy update or a training video. Users can sign to acknowledge completion and the whole process is audited and records of completion can be filed in your systems such as SharePoint. You can also follow up with users who haven’t completed these processes to make sure you’re fully compliant for your next audit.

Turn forms into apps

Create integrated, connected apps that can go live in minutes, without any programming.

Real-time communication

Capture location data with every transaction, giving you a real-time view of your business

Remove Paper Processes

Automatically create any PDF, Word or Excel document directly from a mobile device.